How to cancel bt premium mail
To cancel BT Premium Mail, you can follow these steps:
Method 1: Online Cancellation
- Go to the BT website (www.bt.com) and sign in to your account.
- Click on "My BT" and then select "Services" from the dropdown menu.
- Find "Premium Mail" in the list of services and click on it.
- Click on "Cancel" next to "Premium Mail".
- Confirm that you want to cancel the service by clicking "Yes" in the pop-up window.
- Follow the prompts to complete the cancellation process.
Method 2: Phone Cancellation
- Call BT's customer service number: 0800 800 150 (free from BT landlines) or 0330 123 4444 (charged at your local rate).
- Tell the customer service representative that you want to cancel your Premium Mail service.
- They will ask you to confirm your identity and provide some details about your account.
- Once you've confirmed your cancellation, the representative will guide you through the process and provide any necessary instructions.
Method 3: Post Cancellation
- Write a letter to BT, including the following information:
- Your name and address
- Your BT account number (if you have one)
- The service you want to cancel (Premium Mail)
- A clear statement that you want to cancel the service
- Sign the letter and date it.
- Send the letter to the following address: BT Customer Services BT Centre 144 London Road Staines TW18 4BE
Important Notes
- Make sure you cancel your Premium Mail service before the next billing date to avoid any further charges.