How to cancel my iinet mail mailbox
To cancel your iiNet mailbox, you'll need to follow these steps:
Method 1: Online
- Log in to your iiNet account online at www.iinet.net.au.
- Click on "My Account" and then select "Mailbox" from the dropdown menu.
- Click on "Cancel Mailbox" and follow the prompts to confirm cancellation.
- You'll receive an email confirmation once the cancellation is processed.
Method 2: Phone
- Call iiNet's customer service on 13 19 17 (Australia only) or +61 8 9248 4000 (international).
- Let the representative know that you'd like to cancel your mailbox service.
- They'll guide you through the cancellation process and may ask for some identification details.
- Once the cancellation is processed, you'll receive a confirmation email.
Method 3: Email
- Send an email to [email protected] with the following details:
- Your iiNet account username
- Your reason for cancelling (optional)
- Confirmation that you'd like to cancel your mailbox service
- iiNet's customer service team will respond to your email and guide you through the cancellation process.
Important notes:
- If you have any outstanding balances or fees, you'll need to settle these before your mailbox can be cancelled.
- If you're cancelling your mailbox due to a change of address, you may need to update your address with iiNet separately.
- After cancellation, you'll no longer have access to your mailbox or any emails stored in it.
Remember to keep a record of your cancellation confirmation, as you may need to provide this information in the future.