How to cancel optus voice mail

To cancel Optus voicemail, you can follow these steps:

Method 1: Using the Optus My Account app

  1. Download and install the Optus My Account app from the App Store (for iOS devices) or Google Play Store (for Android devices).
  2. Log in to the app using your Optus account credentials.
  3. Tap on the "Services" tab.
  4. Scroll down and tap on "Voicemail".
  5. Tap on the "Cancel Voicemail" button.
  6. Confirm that you want to cancel voicemail by tapping "Yes" on the pop-up message.

Method 2: Using the Optus website

  1. Go to the Optus website (www.optus.com.au) and log in to your account.
  2. Click on the "My Account" tab.
  3. Scroll down and click on "Services" > "Voicemail".
  4. Click on the "Cancel Voicemail" button.
  5. Confirm that you want to cancel voicemail by clicking "Yes" on the pop-up message.

Method 3: Calling Optus Customer Service

  1. Dial the Optus Customer Service number: 133 937 (from your Optus mobile or 02 8111 1111 from any other phone).
  2. Follow the prompts to speak with a customer service representative.
  3. Inform the representative that you want to cancel your voicemail service.
  4. The representative will guide you through the cancellation process and may ask for your account details.

Note: If you have a business account or a specific plan that requires voicemail, you may need to contact Optus Business Customer Service or your account manager to cancel voicemail.

After canceling voicemail, you will no longer receive voicemails or be able to access your voicemail box. If you change your mind, you can reactivate voicemail by contacting Optus Customer Service.