How to cancel postage royal mail

To cancel postage with Royal Mail, you can follow these steps:

Online Cancellation

1. Go to the Royal Mail website (www.royalmail.com) and log in to your account.
2. Click on "Track a parcel" and enter your tracking number.
3. Click on "Cancel" next to the parcel you want to cancel.
4. Follow the prompts to confirm the cancellation.

Phone Cancellation

1. Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
2. Tell the representative that you want to cancel a parcel and provide your tracking number.
3. They will guide you through the cancellation process.

Post Office Cancellation

1. Take the parcel to your local Post Office.
2. Show the parcel to the Post Office staff and let them know you want to cancel it.
3. They will need to see the tracking number and confirm the cancellation.

Important Notes

• You can only cancel a parcel if it has not been dispatched or if it is still in transit.
• If the parcel has already been delivered, you will need to contact the recipient to arrange for it to be returned to you.
• Cancellation fees may apply, depending on the type of service used and the reason for cancellation.
• If you have used a third-party service, such as a courier or a shipping company, you may need to contact them directly to cancel the parcel.

Remember to always keep a record of your tracking number and any relevant documentation, in case you need to cancel or track your parcel in the future.