How to cancel redelivery royal mail
To cancel a redelivery with Royal Mail, you can follow these steps:
Online
- Go to the Royal Mail website (www.royalmail.com) and sign in to your account.
- Click on "Track a parcel" and enter your tracking number.
- Click on the "Delivery options" tab.
- Select "Cancel redelivery" and follow the prompts to confirm cancellation.
Phone
- Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
- Tell the representative that you want to cancel a redelivery.
- Provide your tracking number and the reason for cancellation (if requested).
- Confirm the cancellation with the representative.
In-person
- Visit your local Royal Mail delivery office or post office.
- Take your tracking number and identification (if required).
- Inform the staff that you want to cancel a redelivery.
- They will assist you with the cancellation process.
Important notes:
- You can only cancel a redelivery if the parcel is still in transit or has not been delivered.
- If the parcel has already been delivered, you will need to contact the sender to arrange for a return or collection.
- If you are unable to cancel the redelivery online or by phone, you may need to visit a Royal Mail delivery office or post office in person.
- Royal Mail may require proof of identity and/or the sender's details to process the cancellation.
Remember to keep your tracking number handy, as you'll need it to cancel the redelivery.