How to cancel royal mail collection

To cancel a Royal Mail collection, you'll need to contact Royal Mail directly and follow their process. Here's a step-by-step guide to help you cancel a Royal Mail collection:

Method 1: Online Cancellation

1. Go to the Royal Mail website (www.royalmail.com) and sign in to your account.
2. Click on "Manage My Account" and then select "Collections" from the dropdown menu.
3. Find the collection you want to cancel and click on the "Cancel" button.
4. Confirm that you want to cancel the collection by clicking "Yes" in the pop-up window.

Method 2: Phone Cancellation

1. Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
2. Explain to the customer service representative that you want to cancel a collection.
3. Provide the collection reference number or the address where the collection was scheduled.
4. Confirm that you want to cancel the collection and ask the representative to confirm the cancellation.

Method 3: In-Person Cancellation

1. Visit your local Royal Mail post office or delivery office.
2. Inform the staff that you want to cancel a collection.
3. Provide the collection reference number or the address where the collection was scheduled.
4. Confirm that you want to cancel the collection and ask the staff to confirm the cancellation.

Important Notes:

• You can only cancel a collection if it has not yet been collected or if it is still in transit.
• If you cancel a collection, you will need to arrange an alternative collection or delivery method with Royal Mail.
• If you are unable to cancel a collection, you may need to contact the sender or the person who arranged the collection to request cancellation.

Remember to keep a record of your cancellation request, including the date, time, and method of cancellation, in case you need to refer to it later.