How to cancel royal mail shipping label linnworks

To cancel a Royal Mail shipping label in Linnworks, you can follow these steps:

Method 1: Cancel a shipping label from the Linnworks dashboard

1. Log in to your Linnworks account and navigate to the "Orders" tab.
2. Find the order for which you want to cancel the shipping label and click on the "Actions" dropdown menu next to it.
3. Select "Cancel Shipping Label" from the dropdown menu.
4. Confirm that you want to cancel the shipping label by clicking "Yes" in the pop-up window.
5. Linnworks will automatically cancel the shipping label and update the order status.

Method 2: Cancel a shipping label from the Royal Mail website

1. Log in to your Royal Mail account and navigate to the "Labels" tab.
2. Find the shipping label you want to cancel and click on the "Cancel" button next to it.
3. Confirm that you want to cancel the shipping label by clicking "Yes" in the pop-up window.
4. Royal Mail will automatically cancel the shipping label and update the order status in Linnworks.

Method 3: Cancel a shipping label using the Linnworks API

1. Use the Linnworks API to cancel the shipping label. You can do this by sending a POST request to the CancelShippingLabel endpoint with the following parameters:
   • labelId: The ID of the shipping label you want to cancel.
   • orderId: The ID of the order associated with the shipping label.
2. Linnworks will automatically cancel the shipping label and update the order status.

Important notes:

• If you cancel a shipping label, you will not be able to use it to send the package. You will need to create a new shipping label if you want to send the package.
• If you cancel a shipping label, you may still be charged for the label by Royal Mail. Check with Royal Mail for their cancellation policies.
• If you cancel a shipping label, you will need to update the order status in Linnworks to reflect the cancellation.