How to cancel your globe and mail subscription
To cancel your subscription to The Globe and Mail, you can follow these steps:
Online Cancellation
- Go to The Globe and Mail's website at www.theglobeandmail.com.
- Click on the "Account" or "My Account" link at the top right corner of the page.
- Sign in to your account using your email address and password.
- Click on the "Subscription" or "Account Settings" tab.
- Scroll down to the "Cancel Subscription" or "Change Subscription" section.
- Click on the "Cancel Subscription" button.
- Confirm that you want to cancel your subscription by clicking on the "Confirm Cancellation" button.
Phone Cancellation
- Call The Globe and Mail's customer service number at 1-800-387-5765 (toll-free in Canada) or 416-585-5000 (outside Canada).
- Tell the customer service representative that you want to cancel your subscription.
- Provide your account information, including your name, email address, and subscription details.
- Confirm that you want to cancel your subscription.
Mail Cancellation
- Write a letter to The Globe and Mail's customer service department at the following address: The Globe and Mail Attention: Customer Service 333 King Street East Toronto, ON M5A 3X5
- In the letter, state that you want to cancel your subscription and provide your account information, including your name, email address, and subscription details.
- Sign the letter and mail it to the above address.
Important Notes
- If you have a digital subscription, you will need to cancel it separately from your print subscription.
- If you have a promotional or introductory offer, you may need to complete the promotional period before you can cancel your subscription.
- Cancellation requests may take up to 10 business days to process.
- You may be eligible for a refund or prorated refund, depending on the terms of your subscription and the cancellation date.
It's always a good idea to confirm your cancellation with The Globe and Mail's customer service department to ensure that your subscription has been cancelled successfully.