How to change bank details for wages royal mail

To change your bank details for your wages with Royal Mail, you can follow these steps:

Online

  1. Log in to your Royal Mail online account using your username and password.
  2. Click on the "My Account" tab and then select "Payroll" from the dropdown menu.
  3. Click on "Bank Details" and then select "Update Bank Details".
  4. Enter your new bank account details, including the account number, sort code, and bank name.
  5. Confirm your changes by clicking "Submit".

Phone

  1. Call the Royal Mail Payroll Helpline on 03457 740 740 (Monday to Friday, 8am to 6pm).
  2. Inform the representative that you want to update your bank details.
  3. Provide your new bank account details, including the account number, sort code, and bank name.
  4. Confirm your changes with the representative.

Post

  1. Download and complete the "Change of Bank Details" form from the Royal Mail website.
  2. Attach a voided cheque or a bank statement showing your new bank account details.
  3. Send the completed form and supporting documents to: Royal Mail Payroll PO Box 139 Bristol BS99 7WS

In-person

  1. Visit your local Royal Mail Delivery Office or a Royal Mail Customer Service Centre.
  2. Inform the representative that you want to update your bank details.
  3. Provide your new bank account details, including the account number, sort code, and bank name.
  4. Confirm your changes with the representative.

Please note that you may need to provide proof of identity and/or proof of address to update your bank details. Additionally, it's recommended to update your bank details at least 5 working days before your next payday to ensure that your wages are paid into your new account.