How to change delivery options royal mail
To change delivery options with Royal Mail, you can follow these steps:
Online
- Go to the Royal Mail website (www.royalmail.com) and sign in to your account.
- Click on "My Account" and then "Manage My Deliveries".
- Select the parcel or package you want to change the delivery options for.
- Click on "Edit" next to "Delivery Options".
- Choose the new delivery option from the dropdown menu (e.g. change from standard to tracked, or from tracked to signed for).
- Click "Save Changes".
By Phone
- Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm).
- Tell the customer service representative that you want to change the delivery options for a specific parcel or package.
- Provide the parcel reference number or the sender's name and address.
- Follow the representative's instructions to change the delivery options.
In Person
- Visit your local Royal Mail Post Office branch.
- Take the parcel or package with you and the parcel reference number or the sender's name and address.
- Inform the Post Office staff that you want to change the delivery options for the parcel.
- They will assist you in changing the delivery options.
Note:
- You can only change delivery options if the parcel has not yet been dispatched.
- Some delivery options may incur additional costs or require a signature upon delivery.
- If you're changing the delivery option for a parcel that has already been dispatched, you may need to contact the sender to arrange an alternative delivery option.
Remember to always keep your parcel reference number handy, as you may need to provide it to Royal Mail or the Post Office staff to facilitate the change.