How to change e mail id in cdc

To change an email ID in CDC (Customer Data Cloud), you'll need to follow these steps:

Method 1: Update Email ID through CDC User Interface

  1. Log in to your CDC account and navigate to the Users tab.
  2. Click on the Edit button next to the user whose email ID you want to update.
  3. Scroll down to the Contact Information section.
  4. Click on the Edit button next to the Email field.
  5. Enter the new email ID in the Email field.
  6. Click Save to save the changes.

Method 2: Update Email ID through CDC API

If you have a large number of users or need to update email IDs programmatically, you can use the CDC API to update the email ID.

  1. Make a GET request to the users endpoint to retrieve the user's ID.
  2. Make a PATCH request to the users/{userId} endpoint to update the user's email ID.

Here's an example of the API request:

PATCH https://api.cdc.com/v1/users/{userId}
{
  "email": "[email protected]"
}

Replace {userId} with the actual user ID and [email protected] with the new email ID you want to update to.

Method 3: Update Email ID through CDC Bulk Update

If you need to update multiple email IDs at once, you can use the CDC Bulk Update feature.

  1. Log in to your CDC account and navigate to the Bulk Update tab.
  2. Select the users you want to update by checking the boxes next to their names.
  3. Click Update and select Email as the field to update.
  4. Enter the new email ID in the Email field.
  5. Click Update to save the changes.

Remember to test the email ID update process to ensure that it works correctly and that the new email ID is updated successfully.