How to change from bigpond to telstra mail

To change from BigPond to Telstra Mail, you'll need to follow these steps:

Step 1: Update your email client

  1. Open your email client (e.g., Microsoft Outlook, Mozilla Thunderbird, or Apple Mail).
  2. Go to the "Accounts" or "Settings" section.
  3. Look for the BigPond email account and click on it.
  4. Update the "Incoming Mail Server" and "Outgoing Mail Server" settings to use Telstra Mail's servers:
    • Incoming Mail Server: mail.telstra.com
    • Outgoing Mail Server: mail.telstra.com
  5. Save the changes.

Step 2: Update your email settings

  1. Log in to your Telstra account online.
  2. Go to the "My Account" section.
  3. Click on "Email" and then "Settings".
  4. Scroll down to the "Email Settings" section.
  5. Update the "Email Client" settings to use Telstra Mail's servers:
    • Incoming Mail Server: mail.telstra.com
    • Outgoing Mail Server: mail.telstra.com
  6. Save the changes.

Step 3: Update your email address book

  1. Open your email client and go to the "Contacts" or "Address Book" section.
  2. Look for any contacts that have a BigPond email address.
  3. Update the email address to use the new Telstra Mail address.

Step 4: Update any email forwarding rules

  1. Log in to your Telstra account online.
  2. Go to the "My Account" section.
  3. Click on "Email" and then "Settings".
  4. Scroll down to the "Email Forwarding" section.
  5. Update any email forwarding rules to use the new Telstra Mail address.

Step 5: Verify your email settings

  1. Send an email to your new Telstra Mail address from another email account.
  2. Check your Telstra Mail inbox to ensure the email was received successfully.

That's it! You should now be using Telstra Mail instead of BigPond. If you encounter any issues, you can contact Telstra's customer support for assistance.