How to change my bt e.mail address

To change your BT email address, you'll need to follow these steps:

Method 1: Using the BT Website

1. Go to the BT website (www.bt.com) and sign in to your account.
2. Click on "My BT" at the top of the page, then select "Email" from the dropdown menu.
3. Click on "Manage my email" and then "Change email address".
4. Enter your current email address and password to log in.
5. Click on "Change email address" and follow the prompts to enter your new email address.
6. Confirm your new email address by entering it again and clicking "Save changes".

Method 2: Using the BT Email App

1. Open the BT Email app on your mobile device or tablet.
2. Tap on the three horizontal lines () at the top left corner of the screen to access the menu.
3. Tap on "Settings" and then "Account settings".
4. Tap on "Change email address" and enter your new email address.
5. Confirm your new email address by entering it again and tapping "Save changes".

Method 3: Contacting BT Customer Service

If you're unable to change your email address online or through the app, you can contact BT Customer Service for assistance. You can reach them by:

• Phone: 0800 800 150 (UK only)
• Online chat: www.bt.com/contact-us
• Email: [email protected]

Please note that you may need to provide identification and proof of ownership of your BT account to change your email address.

Remember to update any accounts, services, or subscriptions that use your old email address to ensure a smooth transition to your new email address.