How to contact royal mail about parcel

There are several ways to contact Royal Mail about a parcel:

1. Phone: You can call Royal Mail's customer service team on 03457 740 740 (Monday to Friday, 8am to 6pm) or 03457 740 740 (Saturday, 8am to 1pm).
2. Online Contact Form: You can fill out Royal Mail's online contact form on their website. Simply click on "Contact Us" at the top of the page, select "Parcels" as the reason for your query, and fill in the required fields.
3. Email: You can email Royal Mail's customer service team at [email protected].
4. Social Media: Royal Mail is active on social media platforms such as Twitter and Facebook. You can send them a direct message or tweet them about your parcel issue.
5. Post Office: If you have a local Post Office branch, you can visit them in person and ask to speak to a member of staff about your parcel issue.
6. Track and Trace: If you're trying to track a parcel, you can use Royal Mail's Track and Trace service on their website. Simply enter your tracking number and you'll be able to see the status of your parcel.

When contacting Royal Mail about a parcel, it's a good idea to have the following information ready:

• Your tracking number
• The sender's name and address
• The recipient's name and address
• A description of the issue you're experiencing with the parcel
• Any relevant photos or documentation

Remember to be patient and polite when contacting Royal Mail, as they may need to investigate your issue further.