How to contact royal mail online
Royal Mail provides several ways to contact them online, including:
- Royal Mail Website: You can visit the Royal Mail website (www.royalmail.com) and use the "Contact Us" section to submit an enquiry or complaint.
- Royal Mail Online Chat: Royal Mail offers a live chat service on their website, which is available Monday to Friday, 8am to 6pm. You can click on the "Chat with us" button on the website to start a conversation with a customer service representative.
- Royal Mail Email: You can email Royal Mail at [email protected] with your enquiry or complaint.
- Royal Mail Social Media: Royal Mail is active on social media platforms such as Twitter, Facebook, and Instagram. You can send them a message or tweet to get in touch with them.
- Royal Mail Online Form: Royal Mail has an online form that you can fill out to submit your enquiry or complaint. You can access the form by clicking on the "Contact Us" section on their website.
Some examples of what you can contact Royal Mail about online include:
- Tracking a parcel or package
- Reporting a lost or damaged parcel
- Changing your address or contact details
- Enquiring about a specific service or product
- Reporting a problem with a delivery
- Making a complaint about a service or product
Remember to have your Royal Mail tracking number or other relevant information ready when contacting them online, as this will help them to assist you more efficiently.