How to file a complaint against usps mail carrier
If you have a complaint against a USPS mail carrier, you can file a complaint with the United States Postal Service (USPS) in several ways:
- Online Complaint Form: You can file a complaint online through the USPS website. Go to usps.com, click on "Contact Us" at the top of the page, and then select "File a Complaint" from the drop-down menu. Fill out the online form with as much detail as possible, including the date, time, and location of the incident, and the name of the mail carrier involved.
- Phone: You can call the USPS Customer Service number at 1-800-275-8777 (1-800-ASK-USPS) and speak with a representative. They will take your complaint and forward it to the appropriate department.
- Email: You can email your complaint to [email protected]. Be sure to include all relevant details, including the date, time, and location of the incident, and the name of the mail carrier involved.
- Visit a Post Office: You can also visit your local post office and speak with a customer service representative. They will take your complaint and forward it to the appropriate department.
- Mail: You can also file a complaint by mail by sending a letter to:
United States Postal Service Office of the Inspector General Attn: Consumer Complaints 475 L'Enfant Plaza, SW Washington, DC 20260-0004
When filing a complaint, be sure to include the following information:
- Your name and contact information
- The date, time, and location of the incident
- A detailed description of what happened
- The name of the mail carrier involved (if known)
- Any relevant documentation, such as photos or receipts
The USPS will investigate your complaint and take appropriate action, which may include:
- Speaking with the mail carrier involved
- Reviewing security footage
- Conducting an investigation
- Taking disciplinary action against the mail carrier, if necessary
It's important to note that the USPS has a strict policy against harassment or intimidation of mail carriers, and any such behavior will be taken seriously and investigated thoroughly.