How to file a complaint against usps mail carrier

If you have a complaint against a USPS mail carrier, you can file a complaint with the United States Postal Service (USPS) in several ways:

  1. Online Complaint Form: You can file a complaint online through the USPS website. Go to usps.com, click on "Contact Us" at the top of the page, and then select "File a Complaint" from the drop-down menu. Fill out the online form with as much detail as possible, including the date, time, and location of the incident, and the name of the mail carrier involved.
  2. Phone: You can call the USPS Customer Service number at 1-800-275-8777 (1-800-ASK-USPS) and speak with a representative. They will take your complaint and forward it to the appropriate department.
  3. Email: You can email your complaint to [email protected]. Be sure to include all relevant details, including the date, time, and location of the incident, and the name of the mail carrier involved.
  4. Visit a Post Office: You can also visit your local post office and speak with a customer service representative. They will take your complaint and forward it to the appropriate department.
  5. Mail: You can also file a complaint by mail by sending a letter to:

United States Postal Service Office of the Inspector General Attn: Consumer Complaints 475 L'Enfant Plaza, SW Washington, DC 20260-0004

When filing a complaint, be sure to include the following information:

The USPS will investigate your complaint and take appropriate action, which may include:

It's important to note that the USPS has a strict policy against harassment or intimidation of mail carriers, and any such behavior will be taken seriously and investigated thoroughly.