How to find out who sent a parcel royal mail

To find out who sent a parcel using Royal Mail, you can follow these steps:

  1. Check the parcel label: The sender's name and address should be printed on the parcel label. If you're unable to find the label, you can try contacting the recipient to ask for the sender's information.
  2. Use Royal Mail's Track and Trace service: If you have the tracking number, you can use Royal Mail's Track and Trace service to track the parcel and find out who sent it. You can do this online or through the Royal Mail app.
    • Online: Go to Royal Mail's website, click on "Track and Trace" and enter the tracking number.
    • App: Download the Royal Mail app, log in, and enter the tracking number to track the parcel.
  3. Contact Royal Mail Customer Service: If you're unable to find the sender's information using the above methods, you can contact Royal Mail's Customer Service team for assistance.
    • Phone: Call Royal Mail's customer service number on 03457 740 740 (Monday to Friday, 8am to 6pm).
    • Email: Send an email to [email protected].
    • Online Form: Fill out Royal Mail's online contact form and select "Track and Trace" as the reason for your inquiry.
  4. Check with the recipient: If you're unable to find the sender's information through Royal Mail, you can try contacting the recipient to ask if they know who sent the parcel.

Remember to have the tracking number and any relevant details ready when contacting Royal Mail or the recipient.