How to fix mailchimp not sending mails
The frustration of Mailchimp not sending emails! Don't worry, I'm here to help you troubleshoot and fix the issue. Here are some common solutions to get your Mailchimp campaigns sending again:
1. Check your account status: Ensure your Mailchimp account is active and not suspended. Log in to your account and check the status page for any notifications or issues.
2. Verify your domain: Make sure your domain is verified in Mailchimp. This is a crucial step to ensure deliverability. Follow these steps:
- Log in to your Mailchimp account and go to the "Audience" tab.
- Click on "Settings" (gear icon) and then "Domain settings".
- Verify your domain by adding a TXT record or CNAME record to your DNS settings.
3. Check your email authentication: Ensure you have set up email authentication (SPF, DKIM, and DMARC) correctly. This helps prevent spam filters from blocking your emails. You can use Mailchimp's built-in email authentication tool to help you set it up.
4. Review your campaign settings: Double-check your campaign settings to ensure you're not exceeding any limits or violating Mailchimp's terms of service. Check the following:
- Campaign type: Ensure you're using a valid campaign type (e.g., newsletter, promotional, etc.).
- List size: Verify that your list size is within Mailchimp's limits.
- Content: Ensure your content is not too large or contains any spammy keywords.
5. Check your email list: Review your email list to ensure it's clean and up-to-date. Remove any invalid or unengaged subscribers to improve deliverability.
6. Check your email content: Review your email content to ensure it's not triggering spam filters. Check for:
- Spammy keywords or phrases.
- Unusual formatting or layout.
- Too many links or images.
7. Check your Mailchimp settings: Ensure your Mailchimp settings are correct:
- Check your timezone and date settings.
- Verify your API key and authentication settings.
8. Contact Mailchimp support: If none of the above steps resolve the issue, reach out to Mailchimp's support team. They can help you investigate the issue and provide more specific guidance.
Additional tips:
- Use a valid "From" email address and name.
- Use a clear and descriptive subject line.
- Avoid using too many exclamation marks or all caps in your subject line or content.
- Use a clear and concise content structure.
- Avoid using too many images or attachments.
By following these steps, you should be able to identify and fix the issue preventing Mailchimp from sending your emails.