How to fix windows live mail not responding

The frustration of Windows Live Mail not responding! Don't worry, I'm here to help you troubleshoot and potentially fix the issue. Here are some steps to try:

Step 1: Restart Windows Live Mail

  1. Close Windows Live Mail if it's open.
  2. Restart the application by going to the Start menu, typing "Windows Live Mail" in the search bar, and clicking on the result.
  3. Wait for the application to load and see if it's responding properly.

Step 2: Check for updates

  1. Go to the Start menu and type "Windows Update" in the search bar.
  2. Click on "Windows Update" to open the window.
  3. Check for updates and install any available updates, including updates for Windows Live Mail.

Step 3: Disable add-ins

  1. Open Windows Live Mail and go to "File" > "Options" > "Other".
  2. Click on the "Manage Add-ins" button.
  3. Disable any add-ins that you don't need or that might be causing issues.
  4. Restart Windows Live Mail to see if the issue persists.

Step 4: Check for corrupted files

  1. Open the Windows Live Mail folder (usually located at C:\Users\\AppData\Local\Microsoft\Windows Live Mail).
  2. Look for any corrupted files or folders.
  3. Delete any corrupted files or folders.
  4. Restart Windows Live Mail to see if the issue persists.

Step 5: Reset Windows Live Mail settings

  1. Open Windows Live Mail and go to "File" > "Options" > "Other".
  2. Click on the "Reset" button at the bottom of the window.
  3. Confirm that you want to reset the settings.
  4. Restart Windows Live Mail to see if the issue persists.

Step 6: Uninstall and reinstall Windows Live Mail

  1. Go to the Control Panel and click on "Programs and Features" (or "Add or Remove Programs" in Windows 7).
  2. Find Windows Live Mail in the list of installed programs and click on it.
  3. Click the "Uninstall" button.
  4. Follow the prompts to uninstall Windows Live Mail.
  5. Download and reinstall Windows Live Mail from the Microsoft website.

Step 7: Check for conflicts with other programs

  1. Close all other programs that might be running in the background.
  2. Try opening Windows Live Mail again to see if the issue persists.
  3. If the issue is resolved, it might be due to a conflict with another program.

Step 8: Check for malware

  1. Run a full scan with your antivirus software to detect and remove any malware.
  2. Check for any suspicious programs or files that might be causing issues.

If none of these steps resolve the issue, you may want to consider seeking further assistance from Microsoft support or a Windows Live Mail expert.