How to get recovery code for zoho mail
To get a recovery code for Zoho Mail, follow these steps:
Method 1: Using the Zoho Mail Web Interface
- Log in to your Zoho Mail account using your email address and password.
- Click on your profile picture or initials in the top right corner of the page.
- Click on "Settings" from the dropdown menu.
- Scroll down to the "Security" section.
- Click on "Recovery Codes" under the "Two-Factor Authentication" section.
- Click on "Generate Recovery Codes" to generate a set of 10 recovery codes.
- Save these codes in a safe place, as you'll need them to recover your account if you lose access.
Method 2: Using the Zoho Mail Mobile App
- Open the Zoho Mail mobile app on your device.
- Tap on the three horizontal lines () in the top left corner of the screen.
- Tap on "Settings" from the menu.
- Scroll down to the "Security" section.
- Tap on "Two-Factor Authentication" and then "Recovery Codes".
- Tap on "Generate Recovery Codes" to generate a set of 10 recovery codes.
- Save these codes in a safe place, as you'll need them to recover your account if you lose access.
What are Recovery Codes?
Recovery codes are a set of 10 unique codes that can be used to recover your Zoho Mail account if you lose access due to a forgotten password, device loss, or other issues. These codes are generated using a time-based one-time password (TOTP) algorithm and are valid for a limited time (usually 30 seconds).
How to Use Recovery Codes
If you need to recover your Zoho Mail account, follow these steps:
- Go to the Zoho Mail login page and click on "Forgot Password".
- Enter your email address and click on "Next".
- Select "Recovery Code" as the recovery method.
- Enter one of the recovery codes you generated earlier.
- Click on "Next" to complete the recovery process.
Remember to keep your recovery codes safe and secure, as anyone with access to these codes can recover your Zoho Mail account.