How to imlement mail in contact7
Implementing mail-in contact in Adobe Campaign (formerly known as Neolane) involves several steps. Here's a step-by-step guide to help you get started:
Prerequisites:
- Adobe Campaign (v7 or later) installed and configured.
- A valid email address for the contact.
- A mail-in contact form created (e.g., using a third-party service like Google Forms or a custom HTML form).
Step 1: Create a Mail-In Contact Form
Create a mail-in contact form using a third-party service like Google Forms or a custom HTML form. The form should collect the necessary information, such as:
- Email address
- Name
- Phone number (optional)
- Message or comment (optional)
Step 2: Configure the Mail-In Contact Form to Send Data to Adobe Campaign
Configure the mail-in contact form to send the collected data to Adobe Campaign using the following methods:
- Google Forms: Set up a Google Form to send data to Adobe Campaign using the Google Forms API. You'll need to create a Google Cloud Platform project, enable the Google Forms API, and set up a service account.
- Custom HTML Form: Use a custom HTML form and configure it to send data to Adobe Campaign using a server-side scripting language like PHP or Python.
Step 3: Create a Data Source in Adobe Campaign
Create a new data source in Adobe Campaign to store the mail-in contact data. Go to Administration > Data Sources > Create a new data source. Choose External data source and select HTTP as the data source type.
Step 4: Configure the Data Source
Configure the data source by specifying the following:
- URL: The URL of the mail-in contact form.
- Method: POST (since we're sending data to Adobe Campaign).
- Data format: JSON or XML (depending on the format used by your mail-in contact form).
- Authentication: If required, specify the authentication details (e.g., username and password).
Step 5: Create a Workflow in Adobe Campaign
Create a new workflow in Adobe Campaign to process the mail-in contact data. Go to Workflows > Create a new workflow. Choose External data source as the workflow type.
Step 6: Configure the Workflow
Configure the workflow by specifying the following:
- Trigger: The data source created in Step 3.
- Processing: Specify the processing rules for the mail-in contact data (e.g., update an existing contact, create a new contact, or trigger a specific action).
- Actions: Add actions to the workflow, such as sending a confirmation email or updating a contact's profile.
Step 7: Test the Mail-In Contact Form
Test the mail-in contact form by submitting it with sample data. Verify that the data is successfully sent to Adobe Campaign and processed by the workflow.
Step 8: Monitor and Analyze
Monitor and analyze the mail-in contact data in Adobe Campaign to track the performance of your mail-in contact form and workflow.
By following these steps, you can successfully implement mail-in contact in Adobe Campaign and start collecting valuable feedback from your customers.