How to mail blocked
If you're unable to send an email due to a block, it's likely because of one of the following reasons:
- Spam filter: Your email provider's spam filter has flagged your email as spam and blocked it.
- Domain block: The recipient's email provider has blocked your domain or IP address due to suspicious activity.
- Blacklist: Your IP address or domain has been added to a blacklist, which is a list of known spammers or malicious senders.
To resolve the issue, try the following steps:
Step 1: Check your email provider's settings
- Log in to your email account and check your spam filter settings. Make sure they're not set too aggressively, as this can block legitimate emails.
- Check your account's sending limits and ensure you're not exceeding them.
Step 2: Verify your domain and IP address
- Check your domain's DNS records to ensure they're set up correctly. This includes verifying your domain's MX records, SPF records, and DKIM records.
- Check your IP address's reputation by using online tools like MX Toolbox or IPVoid. If your IP address is blacklisted, you'll need to contact your email provider or a third-party service to resolve the issue.
Step 3: Contact the recipient's email provider
- Reach out to the recipient's email provider (e.g., Gmail, Yahoo, Outlook) and ask them to whitelist your domain or IP address.
- Provide them with your domain's DNS records and IP address information to help them verify your identity.
Step 4: Check for blacklists
- Use online tools like Spamhaus, SORBS, or Barracuda to check if your IP address or domain is listed on any blacklists.
- If you're listed, follow the instructions provided by the blacklist to resolve the issue.
Step 5: Contact your email provider
- If none of the above steps resolve the issue, contact your email provider's support team for assistance.
- Provide them with detailed information about the block, including any error messages you've received.
Step 6: Consider using a third-party service
- If you're unable to resolve the issue with your email provider, consider using a third-party service like Mailgun or Sendgrid, which can help you send emails more reliably.
Remember to always follow best practices for email sending, such as using a valid from address, including a clear subject line, and avoiding spammy content.