How to mail customer care for help to uber eats
To contact Uber Eats customer care for help, you can follow these steps:
Option 1: Through the Uber Eats App
- Open the Uber Eats app on your mobile device.
- Tap on the profile icon (represented by a person) in the top right corner of the screen.
- Tap on "Help" from the menu.
- Select the issue you're experiencing (e.g., order issues, payment issues, etc.).
- Fill out the form with your order details and a brief description of the issue.
- Tap "Send" to submit your request.
Option 2: Through the Uber Eats Website
- Go to the Uber Eats website (www.ubereats.com) on your computer or mobile device.
- Click on the "Help" link at the bottom of the page.
- Select the issue you're experiencing (e.g., order issues, payment issues, etc.).
- Fill out the form with your order details and a brief description of the issue.
- Click "Submit" to send your request.
Option 3: Through Email
- Send an email to [email protected] with the following information:
- Your order number (if applicable)
- A brief description of the issue you're experiencing
- Your contact information (name, email, and phone number)
Option 4: Through Phone
- Call Uber Eats customer care at 1-800-928-7787 (available 24/7).
- Follow the prompts to select the issue you're experiencing and provide your order details.
Additional Tips
- Make sure to have your order number and any relevant details ready when contacting customer care.
- Be patient and clear when describing the issue you're experiencing.
- Uber Eats customer care is available 24/7, but response times may vary depending on the volume of requests.
- If you're having trouble with a specific order, try contacting the restaurant directly before reaching out to Uber Eats customer care.