How to mail grievance to amazon canada

To mail a grievance to Amazon Canada, you can follow these steps:

  1. Gather necessary information: Before sending a grievance, make sure you have all the necessary information, such as:
    • Your order number
    • A detailed description of the issue you're experiencing
    • Any relevant photos or videos
    • Your contact information (name, email, and phone number)
  2. Contact Amazon Customer Service: You can contact Amazon Customer Service through various channels:
  3. Write a clear and concise grievance letter: If you prefer to send a written grievance, you can use the following format:
    • Start with a clear subject line, such as "Grievance: [Order Number] - [Issue Description]"
    • Clearly state the issue you're experiencing, including any relevant details
    • Provide any supporting evidence, such as photos or videos
    • State your desired resolution or outcome
    • Include your contact information (name, email, and phone number)
    • Sign the letter

Here's an example:

[Your Name] [Your Address] [City, Province, Postal Code] [Email Address] [Phone Number] [Date]

Amazon Customer Service Amazon.ca [Address] [City, Province, Postal Code]

Subject: Grievance: [Order Number] - Damaged Product

Dear Amazon Customer Service,

I am writing to express my disappointment with my recent purchase from Amazon.ca. On [Order Date], I received a damaged [Product Name] with my order [Order Number]. The product arrived with [describe the damage].

I have attached photos of the damaged product for your reference. I would like to request a replacement or a full refund for the damaged product.

Please investigate this matter and take necessary action to resolve this issue. I would appreciate a prompt response regarding the status of my grievance.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

  1. Mail the grievance letter: Send the letter to the following address:

Amazon Customer Service Amazon.ca [Address] [City, Province, Postal Code]

Note: Make sure to keep a copy of your grievance letter and any supporting documents for your records.

Amazon Canada typically responds to written grievances within 3-5 business days. If you don't receive a response, you can follow up with a phone call or email to the customer service team.