How to mail gst queries to gst portal

To mail GST queries to the GST portal, you can follow these steps:

Method 1: Through the GST Portal

1. Log in to the GST portal using your credentials.
2. Click on the "Services" tab and select "Help" from the drop-down menu.
3. Click on "Raise a Query" and select the type of query you want to raise (e.g., "GST Registration", "Invoice", etc.).
4. Fill in the required details, including your GSTIN, query description, and any relevant attachments.
5. Click on "Submit" to raise the query.

Method 2: Through the GST Helpdesk Email

1. Send an email to [email protected] with the subject "GST Query".
2. In the email, provide the following details:
   • Your GSTIN
   • Your query or problem description
   • Any relevant attachments (e.g., invoices, receipts, etc.)
3. Make sure to include your contact information (e.g., phone number, email address) so that the GST helpdesk can get in touch with you.

Method 3: Through the GST Portal's Contact Us Page

1. Visit the GST portal's Contact Us page at www.gst.gov.in/contact-us.
2. Fill in the contact form with your query or problem description, including your GSTIN and any relevant attachments.
3. Click on "Submit" to send the query to the GST helpdesk.

Tips

• Make sure to provide all the necessary details and attachments to help the GST helpdesk resolve your query efficiently.
• You can also track the status of your query on the GST portal by logging in and checking the "Queries" section.
• The GST helpdesk typically responds to queries within 24-48 hours, but this may vary depending on the complexity of the query and the workload of the helpdesk.

Remember to keep a record of your query and any subsequent communications with the GST helpdesk, as this can help you track the progress of your query and resolve any issues more efficiently.