How to mail my query to amazon
To submit a query to Amazon, you can follow these steps:
Option 1: Online Query Form
- Go to Amazon's Contact Us page (www.amazon.com/contact-us).
- Click on "Submit a question" at the top of the page.
- Choose the category that best describes your query (e.g., "Ordering and Returns", "Account and Login", etc.).
- Fill out the form with your question, including any relevant details (e.g., order number, product name, etc.).
- Click "Submit" to send your query.
Option 2: Email
- Send an email to [email protected].
- In the subject line, include a brief description of your query (e.g., "Order Issue" or "Product Inquiry").
- In the body of the email, provide detailed information about your query, including any relevant order numbers, product names, or other relevant details.
- Make sure to include your contact information (name, email address, and phone number) so that Amazon can respond to you.
Option 3: Phone
- Call Amazon's customer service number at 1-888-280-4331 (available 24/7).
- Follow the prompts to speak with a customer service representative.
- Clearly explain your query to the representative, and they will assist you with your issue.
Tips:
- Make sure to include all relevant information in your query, as this will help Amazon's customer service team to quickly and accurately resolve your issue.
- Be patient and allow 24-48 hours for a response, as Amazon's customer service team is available 24/7 but may not respond immediately.
- If you're having trouble submitting a query online or by email, you can try contacting Amazon's customer service team through their social media channels (e.g., Twitter, Facebook).
Remember to always keep your query concise, clear, and respectful, and Amazon's customer service team will do their best to assist you with your issue.