How to raise ticket in wipro mail login

To raise a ticket in Wipro's mail login, you can follow these steps:

Step 1: Log in to Wipro's Mail

• Go to the Wipro's mail login page (https://mail.wipro.com)
• Enter your Wipro email ID and password to log in.

Step 2: Click on "Help" or "Support"

• Once logged in, click on the "Help" or "Support" icon (usually represented by a question mark or a support symbol) located at the top right corner of the page.

Step 3: Select "Raise a Ticket"

• Click on "Raise a Ticket" or "Create a Ticket" from the drop-down menu.

Step 4: Fill in the Ticket Details

• Fill in the required information in the ticket creation form, including:
  • Ticket Title: A brief summary of the issue or request.
  • Description: A detailed description of the issue or request.
  • Category: Select the relevant category for your issue or request (e.g., IT, HR, Finance, etc.).
  • Priority: Select the priority level for your issue or request (e.g., High, Medium, Low, etc.).
  • Attachments: You can attach relevant files or documents to support your request.

Step 5: Submit the Ticket

• Click the "Submit" button to raise the ticket.

Step 6: Track the Status of Your Ticket

• You can track the status of your ticket by logging in to Wipro's mail and checking the "Help" or "Support" section.
• You will receive updates on the status of your ticket via email or through the Wipro's mail platform.

Additional Tips:

• Make sure to provide clear and concise information in your ticket to ensure that the issue or request is properly understood and addressed.
• Attach relevant files or documents to support your request.
• Check the Wipro's mail login page for any specific guidelines or requirements for raising tickets.

By following these steps, you should be able to raise a ticket in Wipro's mail login successfully.