How to reactivate your bigpond mail

To reactivate your BigPond mail account, you'll need to follow these steps:

Method 1: Reactivate through the Telstra website

  1. Go to the Telstra website (www.telstra.com) and sign in to your account.
  2. Click on "My Account" and then select "Email" from the dropdown menu.
  3. Click on "Reactivate email" and follow the prompts to enter your email address and password.
  4. If you've forgotten your password, click on "Forgot password" and follow the password reset process.
  5. Once you've reactivated your email account, you'll receive an email with a verification link. Click on the link to confirm your email address.

Method 2: Reactivate through the BigPond email login page

  1. Go to the BigPond email login page (www.bigpond.com/email).
  2. Enter your email address and password in the login fields.
  3. Click on "Forgot password" and follow the password reset process.
  4. If you've forgotten your password, you'll need to answer your security questions or provide additional verification information.
  5. Once you've reset your password, you'll be able to log in to your email account.

Method 3: Contact Telstra Customer Service

  1. If you're unable to reactivate your email account through the above methods, you can contact Telstra Customer Service for assistance.
  2. Call Telstra on 13 22 00 (Australia) or +61 3 9242 0222 (International).
  3. Explain your situation to the customer service representative and they'll guide you through the reactivation process.

Additional tips