How to recall a mail from new o365

In Microsoft 365 (O365), you can recall a sent email using the "Recall This Message" feature. Here's how:

Prerequisites:

1. The recipient's mailbox must be in the same organization as the sender.
2. The email must be in the "Sent Items" folder.
3. The recipient's mailbox must not have been deleted or moved to a different location.

Steps to recall a sent email:

1. Log in to your Microsoft 365 account and go to the "Sent Items" folder.
2. Find the email you want to recall and select it.
3. Click the "More" menu (three dots) and select "Recall This Message".
4. In the "Recall This Message" window, select the reason for recalling the email (e.g., "The message was sent in error").
5. Choose whether you want to "Delete unread copies of this message" or "Delete the entire message".
6. Click "OK" to confirm the recall.

Important notes:

• The recall feature only works if the recipient has not yet opened the email.
• If the recipient has already opened the email, the recall will not work.
• The recall feature only works for emails sent within the same organization.
• The recipient may still have a copy of the email in their "Junk Email" folder or "Deleted Items" folder, depending on their email client settings.
• If you're trying to recall an email sent to an external recipient (outside your organization), you won't be able to recall it using this method.

Alternative method:

If the "Recall This Message" feature doesn't work, you can try using the "Message Recall" feature in Outlook. Here's how:

1. Open Outlook and go to the "Sent Items" folder.
2. Find the email you want to recall and right-click on it.
3. Select "Message" > "Recall This Message".
4. Follow the prompts to confirm the recall.

Remember that the recall feature is not foolproof, and there's no guarantee that the recipient won't still have a copy of the email.