How to recall a mail in microsoft outlook web access

To recall a sent email in Microsoft Outlook Web Access (OWA), follow these steps:

Method 1: Using the "Recall This Message" feature

1. Log in to your Outlook Web Access account.
2. Click on the "Inbox" folder to view your emails.
3. Find the email you want to recall and click on it to open it.
4. Click on the "More" menu (three dots) at the top right corner of the email.
5. Select "Recall This Message" from the dropdown menu.
6. In the "Recall This Message" window, select the reason for recalling the message (e.g., "The message was sent in error").
7. Choose whether you want to replace the original message with a new one or delete it.
8. Click "OK" to recall the message.

Method 2: Using the "Workaround" feature

1. Log in to your Outlook Web Access account.
2. Click on the "Inbox" folder to view your emails.
3. Find the email you want to recall and click on it to open it.
4. Click on the "More" menu (three dots) at the top right corner of the email.
5. Select "Workaround" from the dropdown menu.
6. In the "Workaround" window, select "Delete" to delete the email.
7. Click "OK" to delete the email.

Important notes:

• The "Recall This Message" feature only works if the recipient has not yet opened the email.
• The "Workaround" method deletes the email, so be careful when using this method.
• Recall and delete actions are only available for emails sent from your Outlook Web Access account.
• If you're using Outlook Web Access with a Microsoft 365 or Office 365 subscription, you may need to enable the "Recall This Message" feature in your organization's settings.