How to recall email in outlook 365 web mail

To recall an email in Outlook 365 web mail, follow these steps:

Method 1: Using the "Recall This Message" feature

1. Log in to your Outlook 365 account and go to the Inbox.
2. Find the email you want to recall and click on it to open it.
3. Click on the three dots (⋯) at the top right corner of the email window.
4. Select "Recall This Message" from the dropdown menu.
5. In the "Recall This Message" window, select the reason for recalling the email (e.g., "The message was sent in error").
6. Choose whether you want to delete the email from the recipient's mailbox or replace it with a new message.
7. Click "OK" to send the recall request.

Method 2: Using the "More" menu

1. Log in to your Outlook 365 account and go to the Inbox.
2. Find the email you want to recall and click on it to open it.
3. Click on the "More" menu at the top of the email window.
4. Select "Recall This Message" from the dropdown menu.
5. Follow the same steps as in Method 1 to recall the email.

Important notes:

• The "Recall This Message" feature only works if the recipient has not yet opened the email.
• The recall request is sent as a new email to the recipient, and they can choose to ignore it or delete it.
• If the recipient has already opened the email, the recall request will not work.
• The "Recall This Message" feature is only available for emails sent within the same organization (e.g., within a company).