How to recall mail in outlook 365 webmail
To recall a message in Outlook 365 webmail, follow these steps:
Method 1: Using the "Recall This Message" feature
- Log in to your Outlook 365 webmail account.
- Go to the "Inbox" folder and find the message you want to recall.
- Hover over the message and click the three vertical dots that appear.
- Select "More actions" and then "Recall This Message".
- In the "Recall This Message" window, select the reason for recalling the message (e.g., "The message was sent in error").
- Choose whether you want to delete the message from the recipient's mailbox or replace it with a new message.
- Click "Recall" to send the recall request.
Method 2: Using the "Message Recall" feature in the "Sent Items" folder
- Log in to your Outlook 365 webmail account.
- Go to the "Sent Items" folder and find the message you want to recall.
- Hover over the message and click the three vertical dots that appear.
- Select "More actions" and then "Message Recall".
- In the "Message Recall" window, select the reason for recalling the message (e.g., "The message was sent in error").
- Choose whether you want to delete the message from the recipient's mailbox or replace it with a new message.
- Click "Recall" to send the recall request.
Important notes:
- The "Recall This Message" feature only works if the recipient has not yet read the message or has not deleted it from their mailbox.
- The recall request is sent as a new email message to the recipient, so they may still receive the original message if they have already read it.
- If the recipient has already read the message or has deleted it from their mailbox, the recall request will not work.
- The "Recall This Message" feature is only available for messages sent within the same organization (e.g., within a company or school).