How to recall mail in outlook office 365
Recalling a sent email in Outlook Office 365 is a bit tricky, but it's possible. Here's a step-by-step guide to help you recall a sent email:
Prerequisites:
- The recipient's email account must be within the same organization (i.e., same Office 365 tenant).
- The email must be less than 14 days old.
- The sender's email account must have the "Allow others to recall/replace this message" permission enabled.
Recalling a sent email in Outlook Office 365:
- Open Outlook: Launch Outlook and log in to your Office 365 account.
- Go to the Sent Items folder: Click on the "Sent Items" folder in the navigation pane to view your sent emails.
- Find the email you want to recall: Search for the email you want to recall by using the search bar or scrolling through the list of sent emails.
- Right-click on the email: Right-click on the email you want to recall and select "Recall This Message" from the context menu.
- Choose the recall option: In the "Recall This Message" dialog box, you have two options:
- Delete unread copies of this message: This option will delete the email from the recipient's inbox if they haven't read it yet.
- Delete all unread copies of this message: This option will delete the email from the recipient's inbox, regardless of whether they've read it or not.
- Add a recall message (optional): You can add a recall message to explain why you're recalling the email. This message will be sent to the recipient.
- Click "OK": Click "OK" to confirm the recall action.
Important notes:
- Recalling an email is not always possible, especially if the recipient has already read the email or if the email is no longer in their inbox.
- If the recipient has already responded to the email, you won't be able to recall it.
- Recalling an email may not always work as intended, especially if the recipient's email account is not within the same organization or if the email is no longer in their inbox.