How to recall mail in outlook web app

To recall a message in Outlook Web App, follow these steps:

1. Log in to your Outlook Web App account and go to the "Inbox" folder.
2. Find the message you want to recall and click on it to open it.
3. Click on the "More" menu at the top of the message window and select "Recall This Message".
4. In the "Recall This Message" window, select the reason for recalling the message from the drop-down menu. You can choose from "The message was sent in error" or "The message was sent to the wrong recipient".
5. Click on the "Recall" button to send a recall request to the recipient.
6. If the recipient has not yet read the message, the recall will be successful and the message will be deleted from their inbox. If the recipient has already read the message, the recall will not be successful and the message will remain in their inbox.

Note: The recall feature is only available for messages that have not yet been read by the recipient. If the recipient has already read the message, the recall will not be successful.

Also, the recall feature is not foolproof and there is no guarantee that the recipient will delete the message. The recipient may still have a copy of the message in their "Sent Items" folder or may have forwarded the message to someone else.

It's also important to note that the recall feature is only available for messages sent within the same organization or to external recipients who have an Exchange account. If you try to recall a message sent to an external recipient who does not have an Exchange account, the recall will not be successful.

It's always a good idea to double-check the recipient's email address before sending a message to ensure that you are sending it to the correct person. If you realize that you have sent a message to the wrong person, you can try to recall it using the steps above.