How to recover mail which is blocked by boxbe

Boxbe is a popular email filtering service that helps prevent spam and unwanted emails from reaching your inbox. However, sometimes it may block legitimate emails, including important messages from friends, family, or colleagues. If you're experiencing issues with emails being blocked by Boxbe, here are some steps to help you recover them:

  1. Check your Boxbe settings: Log in to your Boxbe account and review your settings. Ensure that you're not blocking emails from specific senders or domains. You can also check the "Blocked Senders" and "Blocked Domains" sections to see if any legitimate senders are listed.
  2. Whitelist the sender: If you're sure that the email is legitimate, you can try whitelisting the sender's email address or domain. This will allow emails from that sender to bypass Boxbe's filters. To do this, log in to your Boxbe account, go to the "Settings" section, and click on "Whitelist" or "Approved Senders."
  3. Check your email client's settings: Ensure that your email client (e.g., Gmail, Outlook, etc.) is configured correctly. Sometimes, email clients can cause issues with email delivery, leading to Boxbe blocking the email. Check your email client's settings and try sending a test email to yourself to see if it's delivered successfully.
  4. Contact the sender: Reach out to the sender and ask them to resend the email. Sometimes, senders may not be aware that their emails are being blocked by Boxbe. They may be able to resend the email using a different email client or server.
  5. Request a review from Boxbe: If none of the above steps work, you can request a review from Boxbe's support team. They may be able to manually review the email and unblock it if it's deemed legitimate. To request a review, log in to your Boxbe account, go to the "Help" section, and click on "Request a Review."
  6. Use Boxbe's "Unblock" feature: Boxbe offers an "Unblock" feature that allows you to manually unblock specific emails. To use this feature, log in to your Boxbe account, go to the "Blocked Emails" section, and click on the "Unblock" button next to the email you want to recover.
  7. Consider disabling Boxbe's filters: If you're experiencing frequent issues with Boxbe blocking legitimate emails, you may want to consider disabling its filters temporarily. This will allow all emails to reach your inbox, but it may also increase the risk of spam and unwanted emails.

Remember to always be cautious when recovering blocked emails, as they may still contain spam or malware. Make sure to scan the email for viruses and malware before opening any attachments or clicking on links.