How to recover mails from blocked microsoft online 365 mail

The frustration of having important emails stuck in the Microsoft Online 365 spam filter!

Recovering emails from the Microsoft Online 365 spam filter can be a bit of a challenge, but it's not impossible. Here are some steps to help you recover your blocked emails:

Method 1: Check the Junk Email folder

  1. Log in to your Microsoft Online 365 account.
  2. Go to the Junk Email folder in your mailbox.
  3. Check if the blocked emails are present in this folder. If they are, you can move them to your inbox or another folder.

Method 2: Use the "Junk Email Reporting" feature

  1. Log in to your Microsoft Online 365 account.
  2. Go to the "Junk Email Reporting" page by clicking on the gear icon () and selecting "View all Outlook settings" > "Mail" > "Junk email".
  3. Click on the "Report" button next to the email you want to recover.
  4. Select "Not junk" from the dropdown menu.
  5. Click "Save" to update the email's status.

Method 3: Use the "Safe Senders" list

  1. Log in to your Microsoft Online 365 account.
  2. Go to the "Safe Senders" list by clicking on the gear icon () and selecting "View all Outlook settings" > "Mail" > "Safe senders".
  3. Add the sender's email address to the list by clicking "Add" and entering the email address.
  4. Click "Save" to update the list.

Method 4: Contact Microsoft Online 365 Support

  1. Reach out to Microsoft Online 365 Support through their official website or by calling their support number.
  2. Explain the situation and provide the email address and subject of the blocked email.
  3. They may be able to recover the email for you or provide additional guidance on how to recover it.

Additional tips

Remember that Microsoft Online 365 has strict spam filtering policies in place to protect users from malicious emails. While these methods can help recover blocked emails, it's essential to be cautious when opening emails from unknown senders to avoid falling victim to phishing or other types of attacks.