How to report a royal mail postman
If you have a concern or issue with a Royal Mail postman, there are several ways to report it:
- Contact Royal Mail Customer Service: You can call Royal Mail's customer service number on 03457 740 740 (Monday to Friday, 8am to 6pm) or email them at [email protected].
- Report a Concern Online: Royal Mail has an online form where you can report a concern or issue with a postman. You can access the form on their website by clicking on "Contact Us" and then selecting "Report a Concern".
- Speak to Your Local Post Office: You can visit your local post office and speak to the postmaster or assistant postmaster about your concern. They may be able to assist you or pass on your concerns to the relevant team.
- Contact Your Local Royal Mail Delivery Office: You can find the contact details of your local Royal Mail delivery office by visiting Royal Mail's website and using their "Find a Post Office" tool.
When reporting a concern, it's helpful to have the following information ready:
- Your name and contact details
- The postman's name (if you know it)
- The date and time of the incident
- A detailed description of what happened
- Any relevant photos or evidence
Some examples of issues you might want to report to Royal Mail include:
- A postman being rude or unhelpful
- A postman not delivering mail or packages
- A postman damaging or losing your mail or packages
- A postman not following Royal Mail's guidelines or procedures
Remember to stay calm and professional when reporting your concern, and try to provide as much detail as possible to help Royal Mail investigate and resolve the issue.