How to report missing mail to the post office

If you suspect that your mail is missing or has been lost, you can report it to the post office using the following steps:

1. Contact your local post office: Reach out to your local post office or the post office where you normally receive your mail. You can find the contact information for your local post office by visiting the USPS website and using their "Find a Location" tool.
2. Provide identification: When you contact the post office, be prepared to provide identification, such as your name, address, and a description of the missing mail.
3. Describe the missing mail: Provide as much detail as possible about the missing mail, including:
   • The type of mail (e.g., letter, package, bill)
   • The date it was expected to arrive
   • The tracking number (if applicable)
   • Any distinctive features or markings on the mail
4. Fill out a report: The post office will likely ask you to fill out a report, which may be a standard form or an online submission. The report should include the information you provided in step 3.
5. Wait for a response: The post office will investigate your report and respond to you within a few days. If the mail is found, it will be returned to you. If it's not found, the post office may be able to provide additional information or assistance.
6. Check online tracking: If you have tracking information for the missing mail, you can also check the USPS website to see if the package has been delivered or is still in transit.

Additional tips:

• Keep a record: Keep a record of the missing mail, including the date it was expected to arrive, the tracking number (if applicable), and any other relevant details.
• Check with neighbors: If you live in an apartment or condominium, check with your neighbors to see if they have received any mail that may have been misdelivered to your address.
• Contact the sender: If you're concerned about a specific piece of mail, such as a bill or payment, contact the sender to let them know that you haven't received it.

USPS procedures for reporting missing mail:

• The USPS has a process in place for reporting missing mail, which is outlined in their "Missing Mail Policy."
• The policy states that the post office will investigate reports of missing mail and make every effort to locate and return the missing mail to the customer.
• If the mail is not found, the post office may be able to provide additional information or assistance, such as a refund or a replacement.

Remember to stay patient and persistent when reporting missing mail to the post office. It may take some time to resolve the issue, but the post office is committed to helping you recover your missing mail.