How to resolve problem of inbox mails disappeared in outlook

The frustration of missing emails in Outlook! Don't worry, I'm here to help you troubleshoot and potentially resolve the issue. Here are some steps to help you recover your disappeared inbox emails in Outlook:

Step 1: Check your email account settings

  1. Ensure your email account settings are correct. Go to File > Account Settings > Account Settings.
  2. Verify that your email account is set up correctly, and the server settings are accurate.
  3. Check if your account is set to use IMAP or POP3. If you're using IMAP, try switching to POP3 or vice versa.

Step 2: Check your email filters and rules

  1. Go to Home > Rules > Manage Rules & Alerts.
  2. Review your email filters and rules to ensure they're not deleting or moving emails to a different folder.
  3. Disable any rules that might be causing issues.

Step 3: Check your email folders

  1. Open your Outlook inbox and check if the missing emails are in a different folder, such as the "Deleted Items" or "Junk Email" folder.
  2. If you find the emails in a different folder, move them back to your inbox.

Step 4: Check for email syncing issues

  1. Ensure that your email account is syncing correctly. Go to File > Account Settings > Account Settings > Your Email Account > More Settings > Advanced.
  2. Check the "Sync email" setting and ensure it's set to "Every 15 minutes" or "Every 30 minutes" (or a shorter interval if you prefer).
  3. If you're using a mobile device or another email client, check if it's syncing correctly with your Outlook account.

Step 5: Check for Outlook add-ins

  1. Go to File > Options > Add-ins.
  2. Disable any add-ins that might be interfering with your email functionality.
  3. Restart Outlook and check if the issue persists.

Step 6: Check for Outlook corruption

  1. Run the Outlook Inbox Repair Tool (Scanpst.exe):
    • For Windows 10/8: Press the Windows key + R, type "scanpst.exe" in the Run dialog box, and press Enter.
    • For Windows 7: Go to Start > All Programs > Microsoft Office > Microsoft Office Tools > Outlook Inbox Repair Tool.
  2. Follow the prompts to scan and repair any corrupted files.

Step 7: Check for Outlook updates

  1. Ensure you're running the latest version of Outlook.
  2. Check for updates in the Microsoft Store (for Windows 10) or through the Microsoft Update website.

Step 8: Contact your email provider or IT support

  1. If none of the above steps resolve the issue, contact your email provider's support team or IT department for assistance.
  2. They may be able to help you recover deleted emails or troubleshoot any issues on their end.

By following these steps, you should be able to resolve the issue of missing inbox emails in Outlook. If you're still experiencing problems, feel free to provide more details, and I'll do my best to help you troubleshoot further!