How to return a parcel royal mail

To return a parcel with Royal Mail, you can follow these steps:

Option 1: Drop off at a Post Office

  1. Take the parcel to a Royal Mail Post Office branch.
  2. Give the parcel to the Post Office staff, along with the completed returns form (if required).
  3. Pay the return postage fee (if applicable).
  4. The Post Office staff will scan the parcel and provide you with a receipt.

Option 2: Drop off at a Royal Mail Parcel Shop

  1. Take the parcel to a Royal Mail Parcel Shop.
  2. Give the parcel to the staff, along with the completed returns form (if required).
  3. Pay the return postage fee (if applicable).
  4. The staff will scan the parcel and provide you with a receipt.

Option 3: Use a Royal Mail Collect+ Drop-off Point

  1. Find your nearest Royal Mail Collect+ Drop-off Point.
  2. Take the parcel to the drop-off point.
  3. Give the parcel to the staff, along with the completed returns form (if required).
  4. Pay the return postage fee (if applicable).
  5. The staff will scan the parcel and provide you with a receipt.

What you need to do before returning a parcel

  1. Check the parcel's return address label to ensure it's correct.
  2. Make sure the parcel is properly packaged and sealed.
  3. Attach the return postage label (if required).
  4. Complete any necessary returns forms (if required).

Return postage fees

The cost of return postage will depend on the weight and size of the parcel, as well as the destination. You can check the Royal Mail website for the latest postage rates.

Tracking your parcel

Once you've returned the parcel, you can track its progress using the Royal Mail Track and Confirm service. You'll need to provide the parcel's tracking number to do this.

Tips