How to return macys by mail

Returning items to Macy's by mail is a convenient option if you're unable to visit a physical store. Here's a step-by-step guide to help you return items to Macy's by mail:

Before You Start

  1. Check the return policy: Make sure you understand Macy's return policy, including any time limits, restocking fees, and requirements for returns.
  2. Gather the necessary information: Have your order number, reason for return, and the item(s) you want to return ready.

Step 1: Prepare the Item(s) for Return

  1. Package the item(s) securely: Use the original packaging or a sturdy box to prevent damage during shipping.
  2. Include all original tags and accessories: Make sure to include any original tags, labels, and accessories that came with the item.
  3. Attach a return label: You can print a return label from your account or contact Macy's customer service to request one.

Step 2: Fill Out the Return Form

  1. Download and print the return form: You can find the return form on Macy's website or in your account.
  2. Fill out the form: Provide the required information, including your order number, reason for return, and any other relevant details.
  3. Attach the form to the outside of the package: Make sure it's securely attached to the package so it doesn't get lost during shipping.

Step 3: Ship the Item(s) Back to Macy's

  1. Use a trackable shipping method: Choose a shipping method that provides tracking information, such as USPS, UPS, or FedEx.
  2. Ship the package to the correct address: Make sure to use the address provided by Macy's or on the return label.

Step 4: Wait for Your Refund

  1. Allow 5-7 business days for processing: Macy's will process your return and issue a refund within 5-7 business days of receiving the returned item(s).
  2. Check your account: You'll receive an email notification when your refund is processed. You can also check your account online to see the status of your refund.

Tips and Reminders

By following these steps, you should be able to successfully return items to Macy's by mail. If you have any questions or issues, you can contact Macy's customer service for assistance.