How to right mail to swiggy complaint for mat
Here's a step-by-step guide on how to write a complaint email to Swiggy for a mat issue:
Subject: Complaint: Mat Issue with Order [Order Number]
Email Body:
Dear Swiggy Team,
I am writing to express my disappointment and frustration with my recent order from Swiggy. I placed an order on [Date] and received it on [Date]. However, when I opened the package, I was shocked to find that the mat was damaged and not usable.
The order number for this issue is [Order Number]. I had specifically requested a mat with my order, but what I received was a damaged and torn mat. This is unacceptable and I expect a higher level of quality from Swiggy.
I would appreciate it if you could look into this matter and take necessary steps to resolve the issue. I would like to request a replacement mat or a refund for the damaged mat.
My contact details are as follows:
- Name: [Your Name]
- Email: [Your Email]
- Phone Number: [Your Phone Number]
I hope to hear from you soon and resolve this issue at the earliest.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Additional Tips:
- Make sure to include the order number in the subject line and the email body.
- Be clear and concise about the issue you're facing.
- Provide specific details about the damage, such as photos or descriptions.
- Keep a polite and professional tone throughout the email.
- Include your contact details so that Swiggy can get in touch with you to resolve the issue.
Swiggy's Customer Support Email:
If you're not sure about the email address to send your complaint to, you can try contacting Swiggy's customer support team at [email protected]. They will guide you on how to proceed with your complaint and resolve the issue.