How to send complaint mail to ccavenue
CC Avenue is a popular payment gateway in India, and if you're experiencing any issues with their services, you can send a complaint mail to them. Here's a step-by-step guide to help you do so:
Method 1: Email
- Go to the CC Avenue website (www.ccavenue.com) and click on the "Contact Us" link at the bottom of the page.
- Fill out the contact form with your name, email address, phone number, and a brief description of your issue.
- Attach any relevant documents or screenshots to support your complaint.
- Click the "Submit" button to send the email.
Method 2: Online Complaint Form
- Go to the CC Avenue website (www.ccavenue.com) and click on the "Support" tab at the top of the page.
- Click on the "Raise a Ticket" button.
- Fill out the online complaint form with your name, email address, phone number, and a brief description of your issue.
- Attach any relevant documents or screenshots to support your complaint.
- Click the "Submit" button to send the complaint.
Sample Email Template
If you prefer to send a mail directly to CC Avenue, you can use the following template:
Subject: Complaint regarding [issue description]
Dear CC Avenue Team,
I am writing to bring to your attention a [issue description] that I am experiencing with your payment gateway. The issue is as follows:
[ Briefly describe the issue you're facing, including any error messages or screenshots ]
I have tried [any troubleshooting steps you've taken] but the issue persists. I would appreciate it if you could look into this matter and resolve it at the earliest.
My contact details are as follows:
- Name: [Your Name]
- Email: [Your Email]
- Phone: [Your Phone Number]
I look forward to hearing back from you soon.
Thank you for your time and assistance.
Sincerely,
[Your Name]
Tips
- Be clear and concise when describing your issue.
- Attach any relevant documents or screenshots to support your complaint.
- Keep a record of your complaint, including the date and time you sent the email or online complaint form.
- Follow up with CC Avenue if you don't receive a response within a reasonable timeframe.
By following these steps, you should be able to send a complaint mail to CC Avenue and get assistance with your issue.