How to send complaint mail to ccavenue

CC Avenue is a popular payment gateway in India, and if you're experiencing any issues with their services, you can send a complaint mail to them. Here's a step-by-step guide to help you do so:

Method 1: Email

  1. Go to the CC Avenue website (www.ccavenue.com) and click on the "Contact Us" link at the bottom of the page.
  2. Fill out the contact form with your name, email address, phone number, and a brief description of your issue.
  3. Attach any relevant documents or screenshots to support your complaint.
  4. Click the "Submit" button to send the email.

Method 2: Online Complaint Form

  1. Go to the CC Avenue website (www.ccavenue.com) and click on the "Support" tab at the top of the page.
  2. Click on the "Raise a Ticket" button.
  3. Fill out the online complaint form with your name, email address, phone number, and a brief description of your issue.
  4. Attach any relevant documents or screenshots to support your complaint.
  5. Click the "Submit" button to send the complaint.

Sample Email Template

If you prefer to send a mail directly to CC Avenue, you can use the following template:

Subject: Complaint regarding [issue description]

Dear CC Avenue Team,

I am writing to bring to your attention a [issue description] that I am experiencing with your payment gateway. The issue is as follows:

[ Briefly describe the issue you're facing, including any error messages or screenshots ]

I have tried [any troubleshooting steps you've taken] but the issue persists. I would appreciate it if you could look into this matter and resolve it at the earliest.

My contact details are as follows:

I look forward to hearing back from you soon.

Thank you for your time and assistance.

Sincerely,

[Your Name]

Tips

By following these steps, you should be able to send a complaint mail to CC Avenue and get assistance with your issue.