How to send mail from outlook to sap inbox

To send an email from Outlook to an SAP Inbox, you'll need to configure Outlook to use the SAP Inbox as a mail account. Here's a step-by-step guide to help you achieve this:

Prerequisites:

  1. You have an SAP system with an Inbox configured (e.g., SAP CRM, SAP ERP, or SAP S/4HANA).
  2. You have Outlook installed on your machine.
  3. You have the necessary permissions to access the SAP Inbox.

Step 1: Configure SAP Inbox as an Exchange account in Outlook

  1. Open Outlook and go to File > Account Settings > Manage Profiles.
  2. Click Show Profiles and select the profile you want to use.
  3. Click Add and select Manual setup or additional server types.
  4. Choose Exchange and click Next.
  5. Enter the following information:
    • User Name: Your SAP username (e.g., @your_company.com).
    • Password: Your SAP password.
    • Server: The SAP Inbox server URL (e.g., :443).
    • Use SSL to connect (recommended): Select this option.
  6. Click Next and then Finish.

Step 2: Configure Outlook to send emails to the SAP Inbox

  1. In Outlook, go to File > Options > Mail.
  2. Under Compose messages, select Use the following email address and enter the SAP Inbox email address (e.g., @your_company.com).
  3. Click OK to save the changes.

Step 3: Test the connection

  1. Compose a new email in Outlook and enter the SAP Inbox email address as the recipient.
  2. Send the email to test the connection.

Troubleshooting tips:

By following these steps, you should be able to send emails from Outlook to your SAP Inbox. If you have any further questions or issues, feel free to ask!