How to set a safe place with royal mail
Setting up a safe place with Royal Mail allows you to store your mail and packages securely while you're away from home. Here's a step-by-step guide on how to do it:
What is a Safe Place? A Safe Place is a designated location where Royal Mail can leave your mail and packages if you're not at home when they're delivered. This service is free and available to all Royal Mail customers.
How to Set Up a Safe Place:
- Check if you're eligible: Make sure you're a Royal Mail customer and have a valid address.
- Choose a Safe Place: Select a secure location where you can receive your mail and packages, such as:
- A trusted neighbor or friend's home
- A post office or a Royal Mail Customer Service Point
- A secure mailbox or a mail collection point
- Notify Royal Mail: Inform Royal Mail about your Safe Place by:
- Calling the Royal Mail Customer Service team on 03457 740 740 (Monday to Friday, 8am to 6pm)
- Visiting a Royal Mail Post Office or Customer Service Point
- Completing the online form on the Royal Mail website (available soon)
- Provide details: Give Royal Mail the following information:
- Your name and address
- The Safe Place address and contact details (if applicable)
- Any specific instructions or restrictions (e.g., "Do not leave packages outside")
Tips and Reminders:
- Make sure your Safe Place is secure and accessible only to authorized individuals.
- Keep your Safe Place address confidential to prevent unauthorized access.
- If you're using a neighbor or friend's home, ensure they're aware of the arrangement and can receive your mail and packages.
- If you're using a post office or Customer Service Point, check their opening hours and availability before setting up your Safe Place.
- If you're going to be away for an extended period, consider using a mail forwarding service or redirecting your mail to a different address.
By setting up a Safe Place with Royal Mail, you can ensure your mail and packages are secure and waiting for you when you return.