How to set up optimum voice mail

Optimum Voice Mail is a voicemail service provided by Optimum, a cable and internet service provider. Here's a step-by-step guide to set up Optimum Voice Mail:

Prerequisites:

1. You must have an Optimum phone service with a working phone number.
2. You must have a compatible phone or device that can receive voicemails.

Setting up Optimum Voice Mail:

1. Accessing Voice Mail: To access your Optimum Voice Mail, dial *98 from your Optimum phone. You will hear a greeting, and then you can enter your password.
2. Setting Up Password: If you haven't set up a password yet, you'll be prompted to create one. Follow the prompts to enter a new password and confirm it.
3. Recording Your Greeting: Record your personalized greeting by following the prompts. You can record a new greeting or use the default greeting provided by Optimum.
4. Setting Up Voicemail Box: You can set up your voicemail box to play back messages, delete messages, or save messages. You can also set up a password to protect your voicemail box.
5. Customizing Your Voicemail: You can customize your voicemail by setting up:
   • A custom greeting for specific times of the day or days of the week.
   • A custom greeting for specific callers or groups of callers.
   • A message waiting indicator (MWI) to alert you when you have new voicemails.
6. Accessing Voicemail from Your Phone: To access your voicemail from your phone, dial *98 and follow the prompts.
7. Accessing Voicemail from Your Computer: You can also access your Optimum Voice Mail from your computer by logging into your Optimum account online.

Tips and Tricks:

• You can check your voicemail box remotely by dialing *98 from any phone.
• You can also check your voicemail box online by logging into your Optimum account online.
• You can set up multiple voicemail boxes for different phone numbers or extensions.
• You can customize your voicemail settings to suit your needs, such as setting up a custom greeting or message waiting indicator.

Troubleshooting:

• If you're having trouble accessing your Optimum Voice Mail, try restarting your phone or checking your phone's settings.
• If you're having trouble recording a new greeting, try speaking more slowly or using a different phone.
• If you're having trouble accessing your voicemail box online, try checking your internet connection or contacting Optimum's customer support.