How to stop a royal mail delivery
If you need to stop a Royal Mail delivery, you can do so by contacting Royal Mail directly or using their online services. Here are the steps:
Contact Royal Mail
- Call Royal Mail's customer service number: 03457 740 740 (Monday to Friday, 8am to 6pm)
- Explain to the customer service representative that you want to stop a delivery and provide the following information:
- Your name and address
- The delivery reference number (if you have it)
- The reason for stopping the delivery (optional)
Online Services
- Visit Royal Mail's website: www.royalmail.com
- Click on "Track a parcel" and enter your tracking number
- Click on "Stop delivery" and follow the prompts to confirm the stop
Additional Options
- If you're unable to contact Royal Mail or stop the delivery online, you can also try contacting your local post office or visiting in person.
- If you're trying to stop a delivery because you're not going to be at home, you can ask a neighbor or friend to accept the delivery on your behalf.
Important Notes
- You can only stop a delivery if it's still in transit. If the delivery has already been made, you'll need to contact the sender to arrange for the item to be returned.
- If you're trying to stop a delivery because you're moving or changing your address, you'll need to update your address with Royal Mail separately.
- Royal Mail may charge a fee for stopping a delivery, depending on the circumstances.
Remember to always keep your delivery details up to date to avoid any issues with your mail.