How to stop mail going to junk on iphone

The frustration of emails ending up in the junk folder! Here are some tips to help you stop emails from going to junk on your iPhone:

  1. Mark as Not Junk: When an email lands in your Junk folder, swipe left on the email and tap "Mark as Not Junk". This will help train your iPhone's email filter to recognize the sender as legitimate.
  2. Add Senders to Contacts: If you regularly receive emails from a specific sender, add them to your Contacts app. This will help your iPhone recognize the sender as a trusted contact and reduce the likelihood of their emails going to junk.
  3. Check Your Junk Filter Settings: Go to Settings > Mail > Junk Mail, and toggle off "Filter Unknown Senders" if you want to receive emails from unknown senders. You can also adjust the "Junk Mail Filtering" level to "Low" or "Off" if you're tired of false positives.
  4. Whitelist Senders: If you have a specific sender whose emails you want to ensure don't go to junk, add their email address to your "Whitelist" by going to Settings > Mail > Junk Mail, and tapping "Whitelist".
  5. Check for Spam Filters: Some email providers, like Gmail, have built-in spam filters. Check your email provider's settings to see if you can adjust the spam filter settings.
  6. Report Spam: If an email is incorrectly marked as spam, report it as "Not Spam" by swiping left on the email and tapping "Report Junk". This will help your iPhone's email filter learn from the mistake.
  7. Clear Junk Folder: Regularly clearing your Junk folder can help your iPhone's email filter learn from the emails you've marked as legitimate.
  8. Check for Malware: If you're experiencing frequent issues with emails going to junk, it's possible that your iPhone has malware. Run a virus scan and ensure your iPhone is up to date with the latest software.
  9. Use a Third-Party Email Client: If you're using the built-in Mail app, try switching to a third-party email client like Spark, Microsoft Outlook, or Airmail. These apps may have more advanced filtering options.
  10. Contact Your Email Provider: If none of the above steps work, contact your email provider's support team for assistance. They may be able to help you resolve the issue or provide additional guidance.

By following these tips, you should be able to reduce the number of emails that end up in your Junk folder on your iPhone.