How to stop office 365 outlook email deleting inbox mails

The frustration of missing important emails due to unexpected deletions!

To stop Office 365 Outlook from deleting inbox emails, follow these steps:

Method 1: Check your email client settings

1. Open Outlook and go to File > Options > Advanced.
2. Under the "Send and Receive" section, ensure that the "Delete read messages when I sign out of Outlook" option is unchecked.
3. Also, check the "Empty Deleted Items folder" option is not enabled.

Method 2: Disable the "Auto-Expunge" feature

1. Log in to your Office 365 account online at outlook.com.
2. Click on the gear icon () and select "View all Outlook settings."
3. Go to the "Mail" section and scroll down to the "Deleted items" section.
4. Toggle off the "Auto-expunge" switch.

Method 3: Use the "Keep deleted items for" feature

1. In Outlook, go to File > Options > Advanced.
2. Under the "Deleted items" section, select the "Keep deleted items for" dropdown menu.
3. Choose a longer retention period, such as "1 year" or "Forever," to prevent deleted items from being permanently removed.

Method 4: Use the "Purge" feature

1. In Outlook, go to the "Deleted Items" folder.
2. Select all the items you want to keep by pressing Ctrl+A.
3. Right-click on the selected items and choose "Purge" to move them back to your inbox.

Method 5: Disable the "Quick Steps" feature

1. In Outlook, go to File > Options > Quick Steps.
2. Disable any Quick Steps that might be deleting emails automatically.

Method 6: Check for add-ins or plugins

1. In Outlook, go to File > Options > Add-ins.
2. Disable any add-ins or plugins that might be interfering with your email deletion settings.

Method 7: Contact Microsoft Support

If none of the above methods work, you can contact Microsoft Support for further assistance. They may be able to help you troubleshoot the issue or provide additional guidance.

By following these steps, you should be able to prevent Office 365 Outlook from deleting your inbox emails unexpectedly.