How to stop office 365 outlook email deling inbox mails
A common issue!
Office 365 Outlook's inbox can sometimes start deleting emails automatically, which can be frustrating. Here are some steps to help you stop this behavior:
Method 1: Check your email settings
- Log in to your Office 365 Outlook account.
- Click on the gear icon () in the top right corner and select "View all Outlook settings."
- Go to the "Mail" tab.
- Scroll down to the "Automatic processing" section.
- Make sure that "Move items to the Deleted Items folder" is not selected.
- Click "Save" to apply the changes.
Method 2: Disable the "Quick Steps" feature
- Log in to your Office 365 Outlook account.
- Click on the gear icon () in the top right corner and select "View all Outlook settings."
- Go to the "Mail" tab.
- Scroll down to the "Quick Steps" section.
- Click on the "Disable Quick Steps" button.
- Click "Save" to apply the changes.
Method 3: Check for any rules or filters
- Log in to your Office 365 Outlook account.
- Click on the gear icon () in the top right corner and select "View all Outlook settings."
- Go to the "Mail" tab.
- Scroll down to the "Rules" section.
- Check if there are any rules set up that might be deleting emails automatically.
- If you find any rules, disable or delete them.
Method 4: Check for any add-ins
- Log in to your Office 365 Outlook account.
- Click on the gear icon () in the top right corner and select "View all Outlook settings."
- Go to the "Add-ins" tab.
- Check if there are any add-ins installed that might be causing the issue.
- Disable or remove any add-ins that you don't need.
Method 5: Reset your Outlook settings
- Log in to your Office 365 Outlook account.
- Click on the gear icon () in the top right corner and select "View all Outlook settings."
- Go to the "General" tab.
- Click on the "Reset" button.
- Confirm that you want to reset your Outlook settings.
If none of these methods work, you can try contacting Microsoft Support for further assistance.